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Safety Guidelines
Practical tips for safer pet care. This is general guidance, not veterinary advice.
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1. Meet first
Arrange a meet and greet before a first booking, ideally in person or by video.
2. Share the essentials
Add vet details, medication, feeding and emergency contacts to the pet profile.
3. Check the details
Review verification status, reviews and the services offered. Ask questions in chat.
4. Stay on the platform
Keep messages, payments and updates in one place for your protection.
5. If something goes wrong
Contact your vet in a pet emergency, then report the issue or open a dispute.
Last updated: [date]. Questions? Contact support.