Privacy Policy
How Petsitting.in collects, uses and protects personal information.
1. What we collect
Account details, profile and pet information, messages, booking and payment records, and identity documents submitted for verification. We do not store card details.
2. How we use it
To run the marketplace, match requests, process bookings, send notifications, prevent fraud and improve the service.
3. What others can see
Public profiles show name, general area, services and reviews. Exact addresses, phone numbers, email addresses and ID documents are not public.
4. Identity documents
Verification documents are stored privately, accessed only by authorised staff and used only to review verification.
5. Sharing
We share data with payment gateways, email providers and authorities where required by law. We do not sell personal data. [Final list of processors to be inserted.]
6. Your rights and choices
You can access, correct or delete your data, and manage notification preferences. [Contact and grievance officer details to be inserted.]
7. Retention and security
We keep data as long as needed for the service and legal obligations, and protect it with access controls and encryption in transit.
Last updated: [date]. Questions? Contact support.