Identity verification
Sitters can submit a government ID, a selfie and, where appropriate, address proof. Our team reviews them. Statuses are Not submitted, Pending, Approved, Rejected or Expired. Documents are stored privately and never shown on a profile.
Reviews
Owners and sitters review each other after completed bookings. Only reviews tied to a completed platform booking get the Verified Booking badge.
Secure messaging
Talk inside Petsitting.in. Phone numbers and email addresses stay private until a booking is confirmed, and basic spam and abuse protection runs on every conversation.
Meet and greet
Request a meeting at either home, a public place or by video before the first booking. It is not required for every service, such as a single walk.
Secure payments
Pay online by UPI, card or net banking through a payment gateway. We never store card details. Payment is recorded at booking and the sitter payout becomes eligible after completion.
Booking records
Every booking keeps the quote, dates, pets, price and cancellation policy that applied when you booked.
Reporting
Use Report this profile on any public profile for fake profiles, fraud, harassment, unsafe behaviour or inappropriate content. Our team reviews every report.
Dispute resolution
Either party can open a dispute from a booking, add details and attachments, and follow it from Open to Resolved.
Emergency guidance
Add your vet and emergency contact to the pet profile. They are shown to the assigned sitter during an active booking. In an emergency, contact your vet first.
What Petsitting.in verifies
- Identity documents submitted by sitters
- Phone and email ownership
- That reviews come from completed bookings
What it does not
- Criminal background or past conduct
- A sitter's skill or judgement with your pet
- Insurance. No insurance cover is offered at this time.